How can we help you?

About Us

Who are SafeDeposits Scotland?

SafeDeposits is Scotland's leading tenancy deposit scheme, which has attracted around 69% of the market. We are one of the tenant deposit schemes approved by the Scottish Government.

We hold the deposit during the tenancy to keep it safe and make sure it's available to be returned to the tenant at the end of the tenancy, if they've met the terms of their tenancy agreement.

We also offer an impartial adjudication service if a landlord and tenant can't agree on who the deposit should be repaid to at the end of the tenancy. This means we'll ask the landlord and tenant for further information so an impartial adjudicator can decide what repayment is fair.

Tenant deposit schemes - SafeDeposits Scotland
SafeDeposits ensures that:
  • All tenancy deposits are securely held and protected
  • All disputes about the return of the deposit are resolved quickly and fairly
  • Our service is achieved without any additional cost to either landlord or tenant.

Unlike other tenant deposit schemes, SafeDeposits is a not-for-profit organisation, and any surpluses generated are donated to our related charity, the SafeDeposits Scotland Charitable Trust - a grant giving charity designed to promote education, training and best practice in Scotland's private rented sector.

We're the only tenancy deposit scheme based in Scotland, operating from our central office in Glasgow city centre.

You can find out more about SafeDeposits in our scheme rules.

We also have a landlord FAQ and tenant FAQ to help answer your questions on subjects such as how to use SafeDeposits Scotland and the regulations in relation to tenant deposit schemes.

Tenant deposit schemes - SafeDeposits Scotland

Our Mission

tenant deposit schemes - SafeDeposits Scotland

Our mission statement is to:

- Be a safe haven for tenancy deposits in Scotland

- Provide a high quality, customer focused and value for money tenancy deposit protection service for tenants, agents and landlords in Scotland

- Ensure that we provide independent and fair adjudication and dispute resolution services in relation to tenancy deposit disputes, and other disputes where the expertise of the company can be utilised

- Be seen as the voice of authority on Tenancy Deposit Protection in Scotland

Our Partners

Our partners - SafeDeposits Scotland

SafeDeposits Scotland is an innovative partnership in the private rented sector. We're governed by people who understand and have a wealth of experience in the Scottish private rented sector. Our partners are:

Association of Residential Letting Agents (ARLA)

Royal Institution of Chartered Surveyors (RICS)

Scottish Association of Landlords (SAL)

The Dispute Service (TDS)

We also work closely with the Council of Letting Agents (CLA).