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Comment on Five Common Photo Evidence Mistakes

Five Common Photo Evidence Mistakes

Posted on Monday 20th of June 2016

In this edition of our 'Five Common... Mistakes' blog series, we're taking a closer look at the mistakes landlords, letting agents and tenants often make when submitting photos as evidence: 1. Relying on photos entirely While photos can support a claim, they can't replace a written check-in and check-out report. A side-by-side comparison of written reports should clearly show if the property's condition or cleanliness has changed during the tenancy, but it's unlikely...Read More

Comment on Five Common Communication Mistakes

Five Common Communication Mistakes

Posted on Tuesday 12th of July 2016

In this edition of our 'Five Common… Mistakes' blog series, we're talking about communication mistakes landlords, letting agents and tenants often make: 1. Not updating the check-in report When you move in, you should immediately inspect the condition and cleanliness of the property and update your check-in report if anything is damaged, worn out or dirty. In the excitement of moving in, a scuff on the wall or grubby bath seal might not seem important, but, if...Read More

Comment on Ask SafeDeposits: should I use video to record the condition of the property in the inventory?

Ask SafeDeposits: should I use video to record the condition of the property in the inventory?

Posted on Thursday 20th of July 2017

More landlords and agents are taking photographs and videos to record the condition of the property at the beginning and end of the tenancy. Unfortunately the results are not always as clear and useful as they might be. The most important thing to remember is that photographs and videos can support a written inventory and check-out report but they can rarely replace the written word. For example, they can't portray smell and are often insufficiently detailed to show cleaning issues...Read More