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Comment on Ask SafeDeposits: Should I have a pet clause in my tenancy agreement?

Ask SafeDeposits: Should I have a pet clause in my tenancy agreement?

Posted on Friday 23rd of June 2017

Why should I let to a tenant with a pet? The choice to allow a pet to live in your property is entirely up to you, but with almost 12 million households in the UK owning a pet, many landlords and letting agents are increasingly letting to tenants with pets to tap into this growing part of the private rented sector and grow their business. As the demand for pet-friendly properties still outstrips supply, tenants who find a landlord who will welcome their furry friend will often stay in...Read More

Comment on Ask SafeDeposits: what is fair wear and tear?

Ask SafeDeposits: what is fair wear and tear?

Posted on Thursday 29th of June 2017

Fair wear and tear Some landlords believe that a property should be returned to them in exactly the same condition as at the start of the tenancy. However, the law recognises that change will happen in a property over time which falls short of intentional damage or neglect. This is referred to as "fair wear and tear". It has been defined by the House of Lords as "reasonable use of the premises by the tenant and the ordinary operation of natural forces". For...Read More

Comment on Ask SafeDeposits: what does lead tenant mean?

Ask SafeDeposits: what does lead tenant mean?

Posted on Friday 30th of June 2017

What does "lead tenant" mean? With many people moving out over summer, it's important that all tenants understand how SafeDeposits deals with joint tenants when it comes to getting your deposit back. If there's more than one tenant in a property, the landlord will pick one tenant as the "lead tenant". They are responsible for responding to or entering a repayment request after the tenancy ends to claim the deposit back. The deposit protection certificate...Read More

Comment on Ask SafeDeposits: should I use video to record the condition of the property in the inventory?

Ask SafeDeposits: should I use video to record the condition of the property in the inventory?

Posted on Thursday 20th of July 2017

More landlords and agents are taking photographs and videos to record the condition of the property at the beginning and end of the tenancy. Unfortunately the results are not always as clear and useful as they might be. The most important thing to remember is that photographs and videos can support a written inventory and check-out report but they can rarely replace the written word. For example, they can't portray smell and are often insufficiently detailed to show cleaning issues...Read More

Comment on Ask SafeDeposits: What should I do if only one tenant is moving out?

Ask SafeDeposits: What should I do if only one tenant is moving out?

Posted on Thursday 21st of September 2017

If only one of your tenants in a joint tenancy is moving out, we have a tenant changeover function to help. This means we can remove the outgoing tenant from the deposit account, including repaying them any amount they're owed, and move the remaining tenant's portion of the deposit to a new deposit account. If a new tenant is moving in to replace the outgoing tenant, you can also add their details and pay their portion of the deposit as part of the tenant changeover process. Please note...Read More

Comment on Ask SafeDeposits: Who is liable for unpaid utility bills?

Ask SafeDeposits: Who is liable for unpaid utility bills?

Posted on Friday 3rd of November 2017

It's not uncommon for unpaid utility bills to be left behind after a tenant moves out - but is it the landlord or tenant who should foot the bill? This depends on what's specified in the tenancy agreement and whose name is registered with the utility companies. If the landlord is registered with the utility companies If the bills are in the landlord's name, the tenant can pay the landlord directly for the utilities they use. This should be outlined in the tenancy agreement and means the...Read More