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Free registration of tenancy deposits in Scotland from our offices in Glasgow.

SafeDeposits Scotland Blog

Viewing posts written by Tom

Comment on I paid my son's deposit - how do I get the money back?

I paid my son's deposit - how do I get the money back?

Posted on Friday 10th of August 2018

We know that parents will often pay a tenancy deposit for their son or daughter, most commonly if their child has moved for college or university and needs hundreds of pounds for their student flat. In fact, it's not unusual for the deposit for a student flat to be paid entirely by the parents of the different students living there. However, as the students are the people living in the property, they are listed on the tenancy agreement and are legally responsible for following the...Read More

Comment on How do I use the evidence portal?

How do I use the evidence portal?

Posted on Friday 27th of July 2018

If a landlord and tenant can't agree on how a deposit should be repaid, we offer an independent adjudication service to help. This means we'll ask the landlord and lead tenant for further information about the tenancy. An independent adjudicator will decide what repayment is fair based on that information. The landlord (or letting agent, if one is acting on the landlord's behalf) and lead tenant can provide information through our online evidence portal. We've shared a step-by-step guide...Read More

Comment on What should I do if I submit a proposal for repayment incorrectly?

What should I do if I submit a proposal for repayment incorrectly?

Posted on Friday 20th of July 2018

If you make a mistake while submitting a proposal the most important thing to do is contact us immediately. We can only assist if we are notified within 24 hours. If the mistake is made within business hours you should call us right away. If the mistake happens out with business hours you should email us at info@safedepositsscotland.com. Our office is open 9am to 5pm, Monday to Friday. If we are notified we will contact all parties and inform them of what has happened and reset...Read More

Comment on How do I end a tenancy?

How do I end a tenancy?

Posted on Monday 16th of July 2018

Whenever you decide to move out you should follow a few steps correctly to increase the chances of getting all of your deposit back and quickly. Re-read your tenancy agreement. A tenancy agreement was signed at the start of the tenancy which set out the rules for the tenancy and ending your tenancy. You should always keep your copy of the tenancy agreement in a safe place so you can refer to it at any point. However if you don't have your copy to hand you can ask your letting agent...Read More

Comment on How do I activate and log in to my SafeDeposits account?

How do I activate and log in to my SafeDeposits account?

Posted on Friday 22nd of June 2018

There are three bits of information you need to access your SafeDeposits tenant account, the tenant name, DAN and DRN number. We do not send you all of these at once, you have to act to receive everything you need. Step 1 - We send you the DRN number Your landlord has to register your deposit within 30 working days of your tenancy beginning. Once the funds are transferred we will confirm that we hold the funds. We will send you a letter or an email. If your landlord or...Read More

Comment on Avoiding disputes and coming to agreements

Avoiding disputes and coming to agreements

Posted on Friday 8th of June 2018

Disputes can often be a stressful, disagreements can arise during a tenancy for a number of reasons. It's best for tenants and landlords alike to be able to look to and resolve issues that may arise during or after the tenancy. SafeDeposits always offers free, impartial adjudication on disputes over tenancy deposits. Avoiding disputes during a tenancy 1. Communication. If a problem arises during your tenancy it is important to talk about the issue as soon as possible. Keep a...Read More